A major Canadian bank uses CBT to roll out new help desk system…
The challenge for CIBC was to deliver a new training program
nation-wide to 1500 customer service staff in 45 days and to minimize
the impact on existing daily business operations. Courses by Wire
successfully met these aggressive timing and learning objectives by
providing the customer with an asset to build on in the future for
ongoing training.
A major Canadian bank uses CBT to roll out new help desk system…
